IMDG Code for Intranet FAQs



IMDG Code for Intranet FAQs


1. What is a typical customer profile?
2. What is the licence term?
3. Which IMDG Code Amendment will be provided?
4. How do I download and install IMDG Code for Intranet?
5. How do I activate IMDG Code for Intranet?
6. How does concurrent user access work?
7. How do I request a quotation for IMDG Code for Intranet?


IMDG Code for Intranet Frequently Asked Questions
1. What is a typical customer profile?

IMDG Code for Intranet has been designed for organizations and companies who want to provide controlled access for their employees who may be widely dispersed across multiple locations. IMDG Code for Intranet is installed and activated on the one of organization's servers and accessed by any user connected to that server. The toal number of users with access at any one time is limited to the number of concurrent users purchased.

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IMDG Code for Intranet Frequently Asked Questions
2. What is the licence term?

The licence term may be for a period of one, two or three years. You will be contacted towards the end of the term so that it can be renewed without any interruption of service. Please note: access is withdrawn when the current licence terminated unless renewed. Licence terms and conditions must be read and accepted in order to complete installation. A hard copy is installed on the server.

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IMDG Code for Intranet Frequently Asked Questions
3. Which IMDG Code Amendment will be provided?

The IMDG Code is based on a two year cycle, see life cycle diagram. During a transition year, both the amendment currently in force and the new amendment may be used, subject to adoption by your national goverment, Therefore during a transition year you will be able to download and activate both the amendment currently in force and the new amendment. You can choose when to give your users access to the new amendment and when to remove access to the old amendment.
During the non-transition years you will download and activate the amendment currently in force.

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IMDG Code for Intranet Frequently Asked Questions
4. How do I download and install IMDG Code for Intranet?

Please contact IMDGsupport

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IMDG Code for Intranet Frequently Asked Questions
5. How do I activate IMDG Code for Intranet?

Please contact IMDGsupport

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IMDG Code for Intranet Frequently Asked Questions
6. How does concurrent user access work?

Your licence will specify the maximum number of concurrent users who are allowed access to the system at the same time. If you try to gain access when the maximum number of users has already been reached the system will: -
i. Firstly, check to see if any existing user has been inactive for longer than the Threshold time. If one has, that user will be disconnected and you will be granted access.
When the disconnected user attempts to continue they will be informed the maximum number of users has been reached and to try again. However, if another has since become "inactive" then the disconnected user will be automatically re- connected and be unaware they have even been disconnected.
ii. Secondly, having not found an "inactive" user the system will inform you the maximum number of concurrent users has been reached and to try again shortly.
If you need additional access mid-term then contact imdgsupport@existec.com.

Threshold time
The Threshold Time is the inactivity time after which a current user becomes a candidate for disconnection when the maximum number of concurrent users has been reached. This time is entered in the Administration page when activating the system after installation. The default Threshold time is 3 minutes which is also the minimum to which it can be set. The maximum is 60 minutes or your own server time-out, whichever is the lesser.

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IMDG Code for Intranet Frequently Asked Questions
7. How do I request a quotation for IMDG Code for Intranet?

Please submit a Quotation Request

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